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Ephemera Crafts
Printable Ephemera & Junk Journals
Atelier Support

Contact Us

We are a small archival studio — every message is read by a human (usually with an ink-stained fingertip).

Questions about a printable kit, trouble with a download, licensing for your handmade shop, or just want to say hello? Write to us:

Direct Studio Inbox hello@ephemeracrafts.com
Send Email →

We reply within 1–2 business days, Monday to Friday. During launches and holiday seasons it may take a little longer — thank you for your patience.

Before you write — quick help

  • Download or file issues? Include your order number (or the e-mail used at checkout) and the name of the kit — we can restore your download link.
  • Printing questions? Our 300 DPI printing guide covers paper weights, printer settings and double-sided printing.
  • Licensing questions? See the FAQ and Terms of Use — most "can I sell what I make?" questions are answered there.
  • Refunds: see our Refund Policy and write to us — we sort out faulty or duplicate orders quickly.

Follow the studio

New freebies, sneak peeks and journal inspiration are posted to our social channels: